Return Policy

We stand behind the quality of every Zenith product. If you receive an item that is faulty or incorrect, we’re here to help.

To be eligible for a return:

• Items must be unused, unworn, and in original packaging
  
• Returns must be requested within 14 days of delivery and have a valid reason
  
• Proof of purchase is required for all returns
  

All return requests are thoroughly inspected before approval. Any items showing signs of wear, damage, misuse, or tampering will not be accepted.

Zenith has a strict zero-tolerance policy for return abuse, fraudulent claims, or “e-shoplifting”.

This includes (but is not limited to):

• Claiming items were not received when tracking shows delivery
  
• Returning used or damaged items
  
• Swapping products or sending back incorrect items
  
• False fault or damage claims
  

All suspicious return activity is reviewed in detail. Fraudulent claims may result in:

• Return rejection
  
• Refund refusal
  
• Account restrictions or permanent bans
• Further action

• Customers are responsible for return shipping unless the item is faulty or incorrect
  
• Original shipping costs CAN be refundable
  
• We recommend using a tracked shipping service for all returns

To start a return, contact us HERE with:

• Order number
  
• Clear photos or videos of the item
  
• A brief description of the issue
  

Our team will review your request and respond within 1–2 business days.